Product Solution Specialist, Strategic Partnerships

GridPoint is a smart building technology leader with a mission focused on enabling the world’s transition to an efficient and sustainable future through smart, grid-connected buildings. Our hardware-enabled subscription offerings bridge the gap between commercial businesses, utilities, and technology partners to support grid modernization and bring outdated energy infrastructure to the 21st century. Powered by the best data, our platform is designed to identify best-fit energy strategies, reduce waste, and make buildings smarter through controls, automation, and machine learning.

 

Job Description

The Product Solution Specialist is responsible for providing technical sales support to channel partners that resell GridPoint’s product and services. You should be comfortable explaining how technical solutions can be applied to solve business problems and should be able to speak the languages of business and technical decision makers alike.  This role requires a creative thinker who can not only understand the application of a technology to a building but also how the solution fits within a partner’s broader go-to-market strategy.

 

Role Responsibilities

This role requires designing solutions for channel partners and their customers. It also requires the continuous education and documentation of product features to our channel team and strategic partners.

 

Solution designing
  • Be the expert on and explain the hardware, software and reporting components of GridPoint’s solutions and how they’re typically applied to customer sites so that the features, benefits and requirements are understood and valued by our customers and partners.
  • Help partner technical sales teams qualify, design and sell innovative solutions that drive strategic objectives and help differentiate partner offerings
  • Ensure the accuracy of scopes of work, technical requirements and pricing in any proposal is understood, valued and communicated effectively to all required internal and external stakeholders
Product training
  • Work with GridPoint’s sales team and in collaboration with our partners through direct support of identified customer opportunities from the discovery through contracting phases Build trusted technical advisor relationships with Customers and leaders of various partner groups, linking the GridPoint solution to relevant business strategies
  • Present and demonstrate technical solutions in a business relevant way to all levels (e.g. CxO, VP, day-to-day user) and all required functional areas (e.g. Finance, Engineering & Facilities) within the customer and partner organizations.
  • Promote to customers and train partners on the technical value and benefits of GridPoint’s solutions
  • Regularly meet with the internal Customer Success team to identify post-sale technology utilization patterns provide technical training to ensure customer receives on-going value
  • Works with internal Account Management, Program Management, and Customer Success teams to identify post-sale up-sell opportunities to provide value-added services and products as new integrations and technologies are available for the GridPoint platform

Qualifications & Requirements

  • Ability to travel up to 25% of the time (not during coronavirus pandemic)
  • Demonstrate a competitive drive and desire to succeed in established goals
  • Attentive to details and able to follow processes
  • Proficient with corporate productivity and web presentation tools
  • Experience working with Salesforce.com or similar CRM
  • Excellent verbal and written communications skills
  • BA/BS degree or equivalent preferred