Commissioner

GridPoint is a smart building technology leader with a mission focused on enabling the world’s transition to an efficient and sustainable future through smart, grid-connected buildings. Our hardware-enabled subscription offerings bridge the gap between commercial businesses, utilities, and technology partners to support grid modernization and bring outdated energy infrastructure to the 21st century. Powered by the best data, our platform is designed to identify best-fit energy strategies, reduce waste, and make buildings smarter through controls, automation, and machine learning.

 

JOB DESCRIPTION

The Commissioner will work with installation teams to ensure live connection of installed EMS systems and transmission of data.  Diagnose, troubleshoot and run reports to ensure proper connectivity with EMS Systems.

  • Ensures installations are compliant with contractual terms and conditions
  • Provide comprehensive testing for product installation
  • Ability to understand and troubleshoot hardware during testing
  • Uses extensive system level knowledge of multiple product platforms to ensure proper installation of equipment within customer facilities
  • Captures issue and response data in specialized software applications
  • Serves as a resource in product design reviews for quality control and reliability input
  • Carry out any other appropriate duties and responsibilities assigned by the position supervisor
  • Ability to work various schedules based on need
  • Ability to work overtime as needed

QUALIFICATIONS

  • High school diploma required; college degree preferred
  • 3+ years of customer service experience required; telephone call center experience helpful or Level 1/2 help desk experience
  • Possess general working knowledge of facility electrical and HVAC systems
  • Ability to read one line drawing
  • Good oral and written communication skills
  • Ability to multitask in fast paced environment

ADDITIONAL INFORMATION

GridPoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or disability.

 

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